Confidential (via Talento HR)
Delhi NCR · On-site · Full-time · 3-8 years experience
Apply on this page: the form takes your details and resume.
Back Office (Amazon Seller Central/Amazon Vendor Central)
Experience: 3+ Years
Work Location: Noida, WFO
Shift Time: Night Shift, 6:30 PM – 3:30 AM IST
Role Summary : The Account Health Specialist is responsible for monitoring and protecting the health of ecommerce marketplace accounts by performing structured daily checks and escalating risks in a timely and accurate manner. This role supports multiple marketplaces including Amazon, Walmart, Target Plus, and TikTok Shop. This is an execution-focused operations role. The Account Health Specialist does not resolve issues directly, but is accountable for identifying risks, documenting findings, and escalating issues according to internal workflows.
Key Responsibilities: • Perform daily account health checks across: Amazon Seller Central or Amazon Vendor Central, Walmart Seller Center, Target Plus Portal, TikTok Shop • Monitor for account warnings, suspensions, or deactivations • Identify policy, compliance, performance, and listing risks • Create clear, complete tickets in ClickUp for all identified issues • Attach screenshots and relevant documentation to support escalation • Escalate urgent or high-risk issues immediately through internal channels • Communicate findings clearly to Brand and Operations teams via ClickUp and Slack
What Success Looks Like : • Account risks are identified early and escalated correctly • No missed deactivations, suspensions, or critical alerts • Tickets are accurate, complete, and actionable • Internal teams trust the consistency and reliability of account health reporting