Head of Quality & Business Excellence

Confidential (via Talento HR)

Bangalore, Karnataka · On-site · Full-time · 15-20 years experience

Apply on this page: the form takes your details and resume.

About the role

Location

Bangalore, India

Level

Director / Head of Function

Reporting To

CEO / COO

Key Responsibilities

Quality Management System

• Establish and maintain an integrated Quality Management System (QMS).

• Drive company-wide quality culture and continuous improvement programs.

• Ensure compliance across design, development, manufacturing, testing, supply chain, and customer support functions.

• Implement robust CAPA, Root Cause Analysis, and Lessons Learned processes.

Certifications & Regulatory Compliance

Lead and maintain certification activities including:

• ISO 9001

• AS9100D

• ISO 14001

• ISO 45001

• CEMILAC requirements

• DGQA requirements

• Indian Defence Quality standards

• Export control and compliance-related quality requirements

Customer & Government Interface

• Act as the primary quality representative to customers and government agencies.

• Establish working relationships with laboratories,Quality representatives, Aerospace and Defence customers

• Lead customer audits and quality reviews.

Supplier Quality Management

• Establish supplier qualification and audit processes.

• Conduct supplier assessments throughout India.

• Implement Supplier Quality Assurance (SQA) programs.

• Monitor supplier performance through KPI-driven systems.

Operational Excellence

• Lead Lean Manufacturing initiatives.

• Implement Six Sigma methodologies.

• Drive process capability improvements and cost-of-quality reduction.

• Develop quality dashboards and KPI reporting.

Team Leadership

• Build and lead a high-performing quality organization.

• Develop quality engineers, auditors, and inspectors.

• Establish competency development and training programs.

Candidate Profile

Education

• Bachelor's degree in Engineering.

• Master's degree preferred.

• Certification in Quality Management is advantageous.

Experience

• Minimum 15 years of quality management experience.

• At least 8 years in leadership roles.

• Experience in Defence, Aerospace, Electro-Optics, Electronics Manufacturing, Avionics, or High-Technology industries.

• Demonstrated success in obtaining and maintaining AS9100 certification.

Essential Knowledge

• ISO 9001, AS9100D

• Root Cause Analysis methodologies (8D, Fishbone, 5 Why)

• Lean Manufacturing

Knowledge of the following methodologies and standards is considered an advantage:

• APQP

• PPAP

• FMEA

• SPC

• MSA

Skills